As the technology arm of Claflin, Information Technology Services supports the University's mission by ensuring the smooth flow of information in and around our community.
Information Technology Services (ITS) is responsible for providing access, service and support for all things technology-related at Claflin. But it doesn't end there. True visionary leaders in their own right, ITS is always looking forward. New technologies, new applications, ways to improve processes-these initiatives help keep Claflin on the leading edge, enabling us to innovate in many other ways. For a look into the future of technology at Claflin, you may wish to review our Long Range Technology Plan 2016-2021.
Services
As a member of our community, your day-to-day experience with ITS will cover a range of areas.
Computing Services & Technical Support
ITS manages the University's computer labs, develops and maintain the configuration of the laptop and desktop PCs, maintains the PC software site licensing and provides general support for the computing resources at the University. We also provide technical support for campus equipment, software and web-related issues through the 24/7/365 HelpDesk.
Learn more about Claflin's HelpDesk.
Telephone and Voice Services
ITS provides the campus with both basic and advance telecommunication services, establishes voice mail, coordinates troubleshooting like repair, and moves and changes phone numbers for the faculty, staff and students on campus.
Request telephone/voice equipment.
Equipment Requests
ITS has a limited number of projectors and screens that can be utilized for presentations. If you need to borrow equipment for a presentation, please submit a request form at least two (2) days prior to your event. After we receive your form, you will receive a ticket number from the Helpdesk, followed by a notification about whether or not the equipment available. Once confirmed, you will need to stop by ITS to sign the form and to pick up the equipment. By signing the form you take responsibility for securing and returning any ITS equipment that you borrow.
ITS Equipment Request Form
The Claflin Network
ITS manages designs, installs and maintains all elements of the campus network system, including direct access to Internet, Intranet, Webmail and other resources of the campus.
Review important University privacy and safety policies
Learn how to access the Claflin network
Change your password
Technical Support for Student Computers
ITS will be happy to answer any questions you may have about your personal computer, laptop or printer. However, for liability reasons, we are not able to repair student-owned property. Therefore, we strongly suggest that you purchase a warranty and that you understand the terms of that warranty.
Learn more about IT Self-help
Cable Television
ITS will be happy to answer any questions you have may have about Cable Television connections in your residence hall. ITS has contracted with Time Warner Cable to bring 70 Digital channels of cable television to the campus. This upgrade requires your television to have a QAM tuner installed. If you do not see the letters QAM, then your television will probably not work on our campus. Other options are presented in the link below. Please check the Cable TV requirements before purchasing or bringing a television to the campus.
Cable TV Letter
Cable TV Channel Line Up
Claflin University Power Point Templates
Do you get tired of using the same PowerPoint templates? Here is a selection of Claflin University PowerPoint templates. The IT Department has designed templates that include the university’s colors, as well as pictures of the campus, buildings, and the students. Having templates that are specific to the University are great for off campus presentations as well as on campus presentations. Templates can be downloaded and used as you desire.
Power Point Template 1
Power Point Template 2
Power Point Template 3
Power Point Template 4
Power Point Template 5
Power Point Template 6
Power Point Template 7
Power Point Template 8